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McDonald's Testing "Mobile Ordering" PDF Print E-mail
Written by Jimmy Holbrook   
Sunday, 19 March 2017
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McDonald's has started testing mobile order-and-pay after acknowledging the ordering process in its restaurants can be "stressful."

The company says it will gather feedback from the test before launching the option nationally toward the end of the year. It says mobile order-and-pay is now available at 29 stores in Monterey and Salinas, California, and will expand to 51 more locations in Spokane, Washington, this week.

With its mobile order-and-pay option, McDonald's says customers place an order on its app then go to a restaurant and "check in" to select how they want to get their food. That could be at the counter, in the drive-thru, or with curbside delivery, where an employee brings out orders to a designated space. Orders are prepared once customers check in at the restaurant.

 Read More in the Chattanooga Times-Free Press

 
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