The City of Summerville, Georgia, has announced an opening for a Customer Service Representative, a pivotal position designed to be the primary point of contact for residents interacting with various city departments and services.

This full-time role is crucial for ensuring smooth city operations and providing efficient, friendly service to the Summerville community. The successful candidate will be responsible for a wide array of duties, serving as the frontline representative for citizens.

Key responsibilities outlined in the job description include:

Greeting customers and answering telephones, providing assistance with billing inquiries and related customer service information.
Initiating new customer accounts and setting them up in the city’s system.
Preparing work orders to resolve customer problems and issues, including requesting re-reads of utility meters.
Processing bill payments, maintaining and balancing an assigned cash drawer, and preparing bank deposits.
Handling administrative tasks such as processing return checks and maintaining related files and records.
Issuing various permits, including building permits and gas inspection permits.
Processing business licenses for local enterprises.
Receipting funds for departments including Recreation, Police, and Mainstreet programs.
Managing utility disconnections (N/P disconnects).
Performing other related duties as assigned to support department operations.

Prospective applicants are required to possess a High School Diploma or equivalent experience. The City is seeking candidates with sufficient experience to understand the basic principles relevant to the major duties of the position, typically associated with one to two years in a similar role or completion of an apprenticeship or internship.

Interested individuals are encouraged to visit the City of Summerville’s official website HERE or inquire at Summerville City Hall for more information regarding the application process, submission deadlines, and a full job description. This is an excellent opportunity for a dedicated and community-focused professional to contribute directly to the well-being and operational efficiency of the Summerville community.