The Georgia Department of Labor launched a new online tool for clients, allowing them to request an appointment with a claims representative to ask questions about their claim.

The new online tool was launched at the beginning of November.

“The addition of this online tool will further our ability to address claim issues,” said State Labor Commissioner Mark Butler “We have been adding personnel to our staff to help with general responses and this addition will allow our experienced staff to focus on resolving claimant issues more efficiently.”

Since March 2020, Georgians have received more than $15 billion in unemployment benefits — more than the past 27 years combined