A new law in Georgia dealing with 911 centers across the state is expected to save lives. More than half of all 911 centers in Georgia had not trained their operators and dispatchers to provide medical pre-arrival instructions over the phone. As of January 1, 2024, all 911 dispatchers in Georgia are required to receive training in Telecommunicator Cardiopulmonary Resuscitation (T-CPR). It allows operators and dispatchers to guide an emergency caller to save lives over the phone. Now, by law, every 911 center in Georgia provides at least T-CPR with many centers going a step further by providing a full range of medical pre-arrival instructions. T-CPR instructions are standardized so every dispatcher will give identical instructions when the caller indicates the victim isn’t breathing or the caller can’t find a pulse.

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