Summerville is launching a new Water Leak Protection Program to help residents and qualifying non-profits avoid high water bills from leaks. The program costs $2 per month for those who choose to sign up. It was first proposed in April 2025 during a city council meeting.

City Manager Jason Winters stated that this voluntary program would offer financial relief and peace of mind for homeowners with excessive leaks. Mayor Harry Harvey confirmed it is an opt-in program with a low cost. Eligible participants include separately metered single-family homes and registered 501(c)(3) organizations, while commercial and industrial customers are excluded. Enrollment will take effect in the next billing cycle after application approval.

To participate, residents must submit an application available on the city’s website or at city offices. The program is expected to launch fully in about 60 days, with public notifications through local media. If a leak causes a significant rise in water usage, customers may receive up to $500 in billing relief within 12 months. However, proof of repairs is necessary, and customers must still pay their average bill for the last six months. The city can deny coverage if a leak is ignored for over 45 days. Customers can appeal denials within 30 days if there are exceptional circumstances. Information and application details will be shared in the coming weeks.