Trust in the U.S. Department of Veterans Affairs has reached an all-time high, according to new data released by the VA.
Officials say 82% of veterans who used VA services in the first quarter of fiscal year 2026 reported they trust the agency to fulfill its commitment to them.
That trust spans a wide range of services, including health care, benefits, and memorial services.
Confidence is even higher when it comes specifically to medical care. The VA reports that 93.6% of veterans trust VA outpatient health care, another record-setting figure.
The VA says the numbers reflect ongoing efforts to improve communication and listen directly to veterans through feedback surveys and outreach.
The agency has gathered millions of responses over the years, using that feedback to improve access and quality of care. Recent survey results show:
- 77.3% of veterans said it was easy to get services
- 81.4% said they received the care they needed
- 79.5% said they felt valued during their interactions
The report also highlights the scale of services provided. In just the first quarter of 2026:
- More than 4.8 million veterans received care
- Over 29 million medical appointments were completed
- Hundreds of thousands of benefit claims and home loans were processed
VA leaders say the increase in trust shows progress in delivering better experiences for veterans nationwide, though they emphasize continued feedback will be key to further improvements.








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