Georgia households are paying significantly more to keep the lights on than they were just six years ago, as a series of rate increases and higher energy costs continue to push electric bills upward.
The Georgia Public Service Commission is reminding customers that special rules apply when dangerous summer heat is in the forecast.
Under PSC rules, Georgia Power cannot disconnect electric service to a residential customer for non-payment if a National Weather Service Heat Advisory or Excessive Heat Warning is in effect, or forecast to be in effect, for that customer’s county before 8 a.m. on the scheduled disconnection date.
The rule applies specifically to Georgia Power, which is regulated by the PSC. Customers served by electric membership corporations or municipal electric systems should contact their provider directly to ask about similar policies.
The restriction is temporary. Once the heat advisory or warning ends, disconnection can be reinstated. The PSC encourages customers at risk of losing service to contact their provider and make payment arrangements.
Customers who need help may also contact PSC Consumer Affairs at 404-656-4501, 800-282-5813, or by email at gapsc@psc.ga.gov.
As temperatures climb into the 90s across Northwest Georgia this week, many Georgia Power customers could see their electric bills rise as air conditioners work harder to keep homes cool.
Georgia Power is encouraging eligible customers to apply for its Income-Qualified Discount program, which is designed to help lower monthly energy bills for households that meet income and program requirements.
As temperatures begin to climb across Northwest Georgia, many residents are bracing for another season of high Georgia Power bills — and for some families, the financial strain is already being felt.
Georgia Power is asking state regulators to approve a plan that would charge customers $912 million over the next four years to recover costs tied to Hurricane Helene and other major storms. The proposal, filed with the Georgia Public Service Commission, would add about $4.42 per month to the typical residential bill based on 1,000 kilowatt-hours of usage, with higher-use households likely paying more.
The City of Summerville has launched a new Water Bill Protection Plan designed to help residents avoid unexpected spikes in their water bills caused by major leaks.
City Manager Jason Winters said the city has occasionally received complaints about unusually high water bills caused by leaks that went undetected for several days. The new program is intended to provide a safety net for customers in those situations while still encouraging residents to monitor their water usage.
Officials say the protection plan is designed to help cover situations where a major leak runs for several days before being discovered, which can cause water usage to increase dramatically. City leaders note that similar programs are offered in many other cities and say the plan is meant to provide peace of mind for residents while helping protect them from extremely high utility bills.
A bill advancing at the Georgia Capitol could bring back an independent watchdog for ratepayers as power costs remain a major concern for families and small businesses across Northwest Georgia.
Georgia Power customers may see some relief on their monthly electric bills later this year. The company’s president and CEO, Kim Greene, said this week that Georgia Power plans to file upcoming changes that would lower rates starting in June 2026.
Northwest Georgia State Senator Chuck Hufstetler, a Republican, is raising alarms about a major Georgia Power “stipulation” that the Georgia Public Service Commission (PSC) plans to vote on December 19—just days before two newly elected Democratic commissioners take office on January 1.