Chattooga County EMA/E-911 reported Tuesday that multiple Voice over Internet Protocol, or VoIP, phone service disruptions have been affecting residents and businesses across Chattooga County and surrounding areas.
Officials say they have received numerous reports of customers being unable to place outbound phone calls. The issue is not limited to E-911 services and appears to be impacting a wide range of users who rely on internet-based phone systems.
At this time, no official outage notification has been issued by service providers. However, officials say the disruption may be connected to a larger network issue involving AT&T infrastructure.
The exact cause of the outage remains under investigation, and there is currently no estimated timeframe for when service will be fully restored.
Chattooga County EMA/E-911 says they are continuing to monitor the situation closely and will provide updates as more information becomes available.
